Refund Policy

Missed Appointments  

Please be advised that Clear Mind, LLC has a missed appointment policy that is strictly enforced. The normal charge for the service will be billed directly to the patient/client.  

We require you to contact our offices 24 hours in advance during the business week to cancel or change your appointment. If you are scheduled with a prescriber, you should call the receptionist, and if you are scheduled with a therapist, you should contact them directly. Before your next appointment, this fee must be paid.  

Late Policy  

We require patients to be on time. If you are late, please get in touch with the office to inform your provider. If you are more than 15 minutes late, you will need to reschedule your appointment and be responsible for the late cancellation fee.